Sales trend dashboard on a laptop in a marketplace operations workspace

Marketplace operations

Amazon & eBay, run like an operation.

Marketplaces reward sellers who operate with discipline — accurate listings, protected account health, controlled advertising spend, and stock that never lies. We run that operation for you, end to end.

Channel architecture

Two channels. One operations hub.

Amazon and eBay are managed through a single operating model — so pricing, stock, advertising, and compliance stay consistent instead of drifting apart channel by channel.

AMAZONSeller & Vendor Central · FBA · SP-APIEBAYSeller Hub · Shop · Promoted ListingsMarketplace operations hubLISTINGS · PRICING · ADVERTISING · INVENTORY · COMPLIANCECHANNEL GROWTHRank · conversion · reviewsACCOUNT HEALTHMetrics · appeals · casesPROFIT VISIBILITYFees · margin · reimbursements

Service catalogue

Everything a marketplace channel needs.

Eight service lines covering the full commercial lifecycle — available as a complete managed programme or as focused engagements.

01

Account setup & onboarding

Marketplace foundations done properly from day one.

  • Amazon Seller & Vendor Central setup
  • eBay Shop configuration & policies
  • Brand Registry & IP protection
  • GS1 barcodes & product identity
02

Listing creation & SEO

Listings engineered for rank and conversion, not just presence.

  • Keyword-researched titles & bullets
  • A+ / Enhanced Brand Content
  • eBay listing templates & item specifics
  • Bulk flat-file & variation builds
03

Catalogue, pricing & inventory sync

One stock position, correct on every channel, all the time.

  • Multi-channel stock synchronisation
  • Repricing rules & Buy Box strategy
  • Variation & bundle management
  • Suppressed listing recovery
04

Advertising & promotions

Paid visibility managed against margin, not vanity metrics.

  • Sponsored Products, Brands & Display
  • eBay Promoted Listings
  • Campaign structure & bid management
  • ACoS / TACoS performance reporting
05

FBA & FBM operations

Fulfilment programmes run to Amazon's rulebook — without the penalties.

  • FBA shipment planning & prep compliance
  • FBM order routing & dispatch target management
  • Stranded & aged inventory actions
  • Multi-channel fulfilment (MCF) setup
06

Account health & compliance

The discipline that keeps revenue switched on.

  • Performance metrics monitoring
  • Policy & listing compliance reviews
  • Suspension appeals & plans of action
  • Case log & Seller Support management
07

Analytics & profitability

Know exactly what each SKU makes after every fee.

  • Sales & margin dashboards
  • Fee auditing & FBA reimbursements
  • Returns & defect-rate analysis
  • Weekly trading reviews
08

International expansion

New marketplaces opened with the compliance already handled.

  • Pan-European FBA programmes
  • Amazon global selling setup
  • eBay international site listings
  • VAT & compliance coordination

Operating rhythm

A managed cycle, not a one-off setup.

Marketplace performance decays without attention. Our engagement runs as a continuous cycle — every listing, bid, price, and health metric reviewed and adjusted on a weekly cadence.

CONTINUOUS WEEKLY CYCLE01List02Convert03Fulfil04Settle05OptimiseAudit → adjust listings, bids, pricing, and stock → report — every week, on every channel

Why an engineering practice

Marketplace management backed by software delivery.

Most marketplace agencies stop at listings and ads. We bring the systems discipline of a technology practice to channel operations.

01

Engineering-grade automation

We build on Amazon SP-API and eBay APIs directly — repricing, stock sync, and reporting run as software, not spreadsheets.

02

Operations, not audits

We run the channel week to week: listings, bids, health metrics, and cases — with a named team accountable for the numbers.

03

Connected to your whole estate

Marketplace data flows into the same CRM, ERP, and fulfilment systems we integrate — one coherent commerce operation.

Selling is half the system. Fulfilment is the other half.

Pair marketplace management with our 3PL services — storage, FBA prep, pick & pack, and returns — and run the whole channel through one team.