01
CRM implementation
A sales system your team actually uses.
- Platform selection & setup
- Pipeline & process design
- Data migration & deduplication
- Team training & adoption
CRM, ERP & business systems
Systems shaped around the way you work.
Configuration and custom development structured around how the business actually operates day to day — from sales pipeline to stock, finance, and reporting.
Service catalogue
Everything a business system needs.
Six service lines covering the business-systems lifecycle — from first process mapping to the governance that keeps data trustworthy.
02
ERP & operations systems
Finance, stock, and operations on one dependable core.
- ERP configuration & rollout
- Stock & order management
- Finance & invoicing workflows
- Multi-entity & multi-currency setups
03
Custom development
Where off-the-shelf ends, engineering continues.
- Custom modules & extensions
- Bespoke internal platforms
- Workflow automation builds
- Legacy system modernisation
04
Integration with the estate
CRM and ERP joined to commerce, marketing, and fulfilment.
- Ecommerce & marketplace sync
- Marketing platform connections
- Warehouse & courier integration
- Accounting system links
05
Reporting & dashboards
Decisions from data the whole business trusts.
- Management dashboards
- Sales & operations reporting
- KPI definition & tracking
- Data warehouse foundations
06
Governance & support
Business systems kept accurate, secure, and current.
- Access control & permissions
- Data quality management
- Upgrade & patch management
- Ongoing admin & support
Why an engineering practice
Business systems with software discipline.
Consultancies configure. We configure and engineer — which changes what's possible when the standard product doesn't fit.
01
Process first, platform second
We map how the business actually works before configuring anything — the system bends to the operation, not the reverse.
02
Engineering when it matters
When configuration runs out, we write real software — custom modules, integrations, and automation with proper review and testing.
03
Adoption is the metric
A CRM nobody updates is a spreadsheet with a licence fee. Training, simplicity, and iteration are part of the engagement.
Business systems work best connected.
Our integration practice links CRM and ERP to commerce, marketplaces, and fulfilment — one coherent data estate instead of isolated tools.