01
Managed hosting
Production environments run by the team that understands the code.
- Cloud & dedicated hosting management
- SSL, DNS & domain administration
- Capacity & performance management
- Environment provisioning
Managed support & hosting
Your systems, monitored and maintained.
Ongoing operational support, hosting, and technical stewardship after the build phase completes — monitoring, patching, backups, and a named team on the end of the line.
Service catalogue
Everything a production estate needs.
Six service lines covering the operational lifecycle — from hosting and monitoring to the improvement cycles that keep systems modern.
02
Monitoring & alerting
Problems found by us before they're found by customers.
- Uptime & performance monitoring
- Error tracking & log analysis
- Alert routing & escalation
- Monthly health reporting
03
Security & patching
The unglamorous work that prevents the expensive incident.
- Security updates & dependency patching
- Vulnerability scanning
- Access review & hardening
- WAF & DDoS protection
04
Backups & recovery
Tested restores — because a backup is a hope until it's proven.
- Automated backup schedules
- Restore testing & drills
- Disaster recovery planning
- Data retention policies
05
Support & incident response
A named team that answers, with the context already loaded.
- Agreed response and escalation targets
- Incident response & postmortems
- Change requests & small works
- Stakeholder communication
06
Continuous improvement
Systems that get better every quarter, not just older.
- Performance optimisation cycles
- Technical debt management
- Upgrade roadmaps
- Quarterly service reviews
Why an engineering practice
Operations with the source code open.
Generic support vendors work from runbooks. We work from the code — because we usually wrote it.
01
Support from the builders
The practice that engineers platforms also runs them — no knowledge lost in a handover to a separate support vendor.
02
Prevention over firefighting
Monitoring, patching, and rehearsed recovery mean most incidents never happen — and the rest are short.
03
Stewardship, not tickets
We manage your estate like owners: roadmaps, reviews, and honest advice about what needs attention next.
Ready for support that actually knows your stack?
Whether we built your platform or inherited it, we take ownership — starting with a health review of what's running today.